719pub Privacy Policy

01 About This Policy

This Privacy Policy ("Policy") is issued by the operator of the 719pub Platform ("719pub," "the Company," "we," "us," "our"), accessible at 719pub.app. It describes how we process the personal data of individuals ("Users," "Players," "you") who visit, register on, or interact with the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It is also informed by the Company's obligations as a PAGCOR-licensed gaming operator, including compliance with the Anti-Money Laundering Act (Republic Act No. 9160, as amended) and PAGCOR's data handling guidelines.

By using the 719pub Platform, you consent to the collection and processing of your personal data as described in this Policy. This Policy should be read together with the 719pub Terms & Conditions.

02 Personal Data We Collect

719pub collects personal data through several channels: registration forms, KYC verification, financial transactions, Platform usage, and communications with our support team. The categories of data collected are described below.

We do not collect sensitive personal information (as defined by the Data Privacy Act) beyond what is strictly necessary for age verification, identity confirmation, and regulatory compliance.

03 How We Use Your Personal Data

719pub processes personal data for the following purposes:

• Account registration and management: Creating, maintaining, and securing your 719pub account, including password management and session authentication.
• Identity verification (KYC): Confirming your identity and age (21+) as required by PAGCOR and Philippine law before allowing real-money gaming and withdrawals.
• Financial transactions: Processing deposits, withdrawals, and refunds via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment methods.
• Regulatory and legal compliance: Meeting our obligations under the Anti-Money Laundering Act, PAGCOR licensing conditions, National Privacy Commission requirements, and other applicable Philippine statutes.
• Platform operation and improvement: Monitoring Platform performance, diagnosing technical issues, analysing usage patterns, and improving the user experience.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct described in the Terms & Conditions.
• Responsible gaming: Monitoring gaming behaviour to identify signs of problem gambling and delivering responsible gaming interventions where applicable.
• Customer support: Responding to enquiries, resolving disputes, and managing complaints.
• Marketing communications: Sending promotional offers, bonuses, and news about 719pub — only where you have provided consent and subject to your right to opt out at any time.

719pub does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is not used to build advertising profiles for use on external platforms.

04 Legal Basis for Processing

Under the Data Privacy Act of 2012, 719pub processes personal data on the following legal bases:

• Contractual necessity: Processing required to provide the services you have requested, including account operation, gaming access, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, NPC regulations, and other applicable Philippine laws.
• Legitimate interests: Processing necessary for fraud detection, Platform security, responsible gaming monitoring, and improvement of our services, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and certain non-essential cookies, where we have obtained your specific, informed consent. You may withdraw consent at any time without prejudice to the lawfulness of processing prior to withdrawal.

05 Data Sharing & Disclosure

719pub may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements or legal obligations:

• PAGCOR and Philippine government authorities: As required by our operating license and applicable law, including disclosures mandated by the Anti-Money Laundering Council (AMLC).
• Payment processors: GCash (Mynt), PayMaya (Maya Bank), BPI, BDO, Metrobank, Visa, Mastercard — for processing deposits and withdrawals. These providers have their own privacy policies governing their handling of your payment data.
• Identity verification providers: Third-party KYC/AML service providers engaged to assist with document verification and liveness checks.
• Game software providers: Licensed game providers (e.g., Pragmatic Play, Jili, Evolution Gaming) receive session and gameplay data necessary to operate their games on the Platform.
• IT infrastructure and cloud providers: Hosting, database, and security service providers who process data on our behalf under strict contractual data protection obligations.
• Legal and professional advisors: Where disclosure is necessary for legal proceedings, regulatory investigations, or obtaining professional advice.

719pub does not transfer personal data to foreign jurisdictions except where required for game operation or payment processing, and only to recipients who provide an adequate level of data protection under Philippine law.

06 Cookies & Tracking Technologies

719pub uses cookies and similar tracking technologies to operate the Platform and improve the user experience. The types of cookies used include:

• Strictly necessary cookies: Required for login session management, security, and basic Platform functionality. These cannot be disabled without impairing your use of the Platform.
• Performance cookies: Collect anonymised data on page load times, error rates, and usage patterns to help us identify and fix technical issues.
• Functional cookies: Remember your language preferences, display settings, and other personalisation choices.
• Analytics cookies: Used to understand how Players navigate the Platform, which game categories are most popular, and where users encounter friction. Data is aggregated and does not identify individual users.

719pub does not use third-party advertising cookies or permit external advertising networks to place cookies on the Platform. You may manage cookie preferences through your browser settings, but disabling strictly necessary cookies will affect your ability to use the Platform.

07 Data Retention

719pub retains personal data for the following periods, after which data is securely deleted or anonymised:

• Account and identity data: For the duration of your account plus 5 years after account closure, as required by PAGCOR and AMLA record-keeping obligations.
• Financial transaction records: 5 years from the date of each transaction, consistent with AMLA requirements.
• Gaming activity logs: 3 years from the date of each session, retained for regulatory compliance and dispute resolution.
• Marketing consent records: Until consent is withdrawn, plus a reasonable period thereafter as evidence of the consent.
• Customer support records: 3 years from the date of each interaction.

Where retention is required by an ongoing legal obligation, regulatory investigation, or legal proceeding, data may be retained beyond the standard periods until that obligation is discharged.

08 Your Data Privacy Rights

• Right to be informed: You have the right to know what personal data 719pub holds about you and how it is used — as provided in this Policy.
• Right of access: You may request a copy of the personal data 719pub holds about you, including transaction history and gaming records.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. For KYC data, updated documents may be required.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that override this right.
• Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. Marketing opt-outs take effect within 5 business days.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

09 Children's Privacy

The 719pub Platform is strictly intended for adults who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from an individual under this age, we will immediately close the associated account and delete the data in question. Any real-money deposits made by underage users will be handled in accordance with our Terms & Conditions and PAGCOR's guidelines.

Parents and guardians who believe their child may have accessed the 719pub Platform or provided personal data are encouraged to contact us immediately at [email protected].

10 Security Measures

719pub implements technical and organisational security measures appropriate to the nature of the personal data processed and the risks to data subjects. These include:

• TLS/SSL encryption for all data in transit between your browser and 719pub servers;
• Encryption at rest for sensitive personal data including KYC documents and financial records;
• Multi-factor authentication for Platform login and administrative access to data systems;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments by qualified third-party security professionals;
• Incident response procedures consistent with National Privacy Commission notification requirements (breach notification within 72 hours where required);
• Secure destruction of physical documents containing personal information.

While we apply industry-standard security measures, no online system is entirely immune from risk. You are responsible for maintaining the security of your own 719pub login credentials and for notifying us promptly if you suspect unauthorised access to your account.

11 Cross-Border Data Transfers

Some of the third-party service providers engaged by 719pub — including game software providers and cloud infrastructure providers — may process personal data outside the Philippines. Where such transfers occur, 719pub ensures that adequate safeguards are in place, including contractual data processing agreements that impose data protection obligations equivalent to those required under the Data Privacy Act of 2012.

719pub does not transfer personal data to countries that do not provide adequate data protection without first implementing appropriate safeguards or obtaining the necessary consents under Philippine law.

12 Changes to This Policy

719pub may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or Platform features. Material changes will be communicated to registered Players via email or in-Platform notification at least 15 days before the changes take effect.

The current version of this Policy is always accessible at 719pub.app/privacy-policy. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.

13 Contact & Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the 719pub Data Protection Officer (DPO):

We aim to acknowledge all data privacy requests within 3 business days and to resolve them within 15 business days. If you are not satisfied with our response, you have the right to escalate your complaint to the NPC.